Last updated: October 23, 2026
At JIEASUI, we currently offer free standard shipping on orders shipped within the United States.
Order Processing
Orders are typically processed within 1–3 business days after the order is placed. Orders are not processed or shipped on weekends or holidays.
Shipping Time
After processing, standard delivery typically takes 5–10 business days. Delivery times are estimates and may vary depending on the destination, carrier, weather, or other circumstances outside our control.
Total Estimated Delivery Time
The total estimated delivery time is 6–13 business days, including order processing and standard transit time.
Shipping Cost
Standard shipping is free for orders shipped within the United States. You will not be charged a separate standard shipping fee at checkout.
Shipping Destinations
We currently ship to addresses in the United States only. Available shipping options are shown at checkout before you complete your purchase.
Order Tracking
Once your order has shipped, you will receive a shipping confirmation email with tracking information when tracking is available. Please allow some time for tracking information to become active after the shipment has been handed to the carrier. You can also check your order status on our Order Tracking page.
Delivery Delays
Occasionally, orders may be delayed due to carrier disruptions, severe weather, holidays, or other unforeseen circumstances. If your order has not arrived within the expected delivery window, please contact us and we will help you investigate the shipment.
Incorrect or Incomplete Address
Please make sure your shipping address is complete and accurate before placing your order. If an order is returned to us because of an incorrect or incomplete address, additional shipping charges may apply if a reshipment is requested.
Lost or Damaged Packages
If your package appears to be lost, damaged, or delivered incorrectly, please contact us as soon as possible so we can review the issue and assist you.
Contact Us
If you have questions, please email us at support@jieasui.com or reach our customer service team through our Contact page. Include your order number so we can help you faster.
Email: support@jieasui.com
Phone: +1 (676) 656-4430
Business Address:
JIEASUI
15042 Whittram Ave
Fontana, CA 92335
United States